What should be done if the outer packaging is damaged during transit?

What should be done if the outer packaging is damaged during transit?

• A. Ship as planned but mark 'damaged'.
• B. Notify the recipient but ship.
• C. Do not ship; re-pack following hazmat guidelines and re-label.
• D. Only report to the carrier after delivery.

Answer: (C)

Damaged outer packaging means the containment system may be compromised, so you must halt the shipment and re-pack using hazmat-approved packaging and proper labeling. The outer layer is part of the protection that keeps the hazardous contents contained and clearly communicated to handlers; when it’s damaged, there’s a risk of leakage, exposure, or a failure to convey the correct hazard information. Re-packaging ensures the battery is securely nested, protected from shock, and that there’s secondary containment if needed, with the correct UN specification packaging. After re-packing, re-label with the proper hazard classifications and ensure all shipping papers reflect the correct information. Only once the package is intact, labeled, and documented should you proceed with shipping. Simply shipping with damaged packaging, or waiting to report after delivery, fails to address the safety and regulatory requirements and could create a significant risk in transit.

Damaged outer packaging means the containment system may be compromised, so you must halt the shipment and re-pack using hazmat-approved packaging and proper labeling. The outer layer is part of the protection that keeps the hazardous contents contained and clearly communicated to handlers; when it’s damaged, there’s a risk of leakage, exposure, or a failure to convey the correct hazard information. Re-packaging ensures the battery is securely nested, protected from shock, and that there’s secondary containment if needed, with the correct UN specification packaging. After re-packing, re-label with the proper hazard classifications and ensure all shipping papers reflect the correct information. Only once the package is intact, labeled, and documented should you proceed with shipping. Simply shipping with damaged packaging, or waiting to report after delivery, fails to address the safety and regulatory requirements and could create a significant risk in transit.